Help Center / Onboarding & offboarding

Who gets emailed, and when

Onboarding usually spans several people — IT builds the account, the office does payroll paperwork, a building admin hands over keys. Edventory emails each of them their own slice rather than copying everyone on everything.

WhenWho hears about it
A checklist startsEvery assignee gets one digest listing only their tasks, with due dates. Nobody gets a message for the tasks you kept for yourself.
A task is assigned laterJust that person, with the task and its due date. Assigning something to yourself sends nothing.
A task goes overdueOne nudge per assignee per day, listing everything of theirs that's past due across all their runs. Ticking it off in time means no email at all.
The run finishesEveryone who was assigned a task on it, plus whoever started it.

Need to chase people mid-run? ✉ Re-send assignments on the run re-sends each assignee their open tasks, and tells you how many people it reached.

ℹ️
Reminders only go to team members with an Edventory login. A step assigned to nobody never emails anyone — it still shows in the run as unassigned so it doesn't get lost.

More in 🧑‍💼 Onboarding & offboarding

Still stuck? Contact support — or head back to the searchable Help Center.