Help Center / Inventory

Tracking supplies & parts

Inventory is for the countable items that aren't tracked individually — cables, chargers, hubs, repair parts. Add items under Inventory → + Add Item.

FieldNotes
Namee.g. "USB-C chargers".
CategoryA grouping like "Cables". The field suggests categories you've used before so they stay consistent, but you can type a new one.
Quantity / UnitHow many, and the unit ("each", "box"). Quantity must be a whole number (0 or more).
Unit costOptional per-unit price. Used to value parts logged on tickets and to total repair spend in reports.
LocationWhere it's stored, e.g. "Tech closet".
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When you log a part on a help-desk ticket from your inventory, its on-hand count drops automatically (and is restored if you remove the part). See Attaching a device & logging parts.

More in 📋 Inventory

Still stuck? Contact support — or head back to the searchable Help Center.