Help Center / Visitor check-in / check-out

Checking a visitor out

Every active visitor in the Currently checked in panel has a Check Out button. Clicking it timestamps the departure and moves the record to the log — you'll see the visit duration automatically.

Visitors who were never checked out (end-of-day orphans) still appear in the log with no checkout time. You can export the full log to CSV at any time from Visitors → Log → Export CSV.

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Visitor records are kept permanently — they are not subject to the 90-day analytics purge — so your log stays intact for compliance, incident review, or records requests.

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