Roles & granular permissions
There are two levels of access.
| Role | Access |
|---|---|
| Administrator | Full access to every area, plus team management, billing, and district settings. (This is the technology-director role.) |
| Member | Access only to the areas you switch on — Dashboard, Devices, Inventory, Loaner Pool, Licenses, Help Desks, Recurring Tasks, Activity Log, AI Forecast. |
For help desks, you can grant access to all help desks or pick specific ones — so a Facilities lead sees only the Facilities queue. Members can also be scoped to a single school or building.
Every member can always reach Settings → Account to manage their own password, two-factor, and theme.