Terms of Service

Effective date: June 11, 2026

These Terms of Service ("Terms") govern use of the Edventory platform — an IT asset management and help desk service for K-12 school districts (the "Service") — provided by Edventory ("we," "us"). By creating an account, accepting an invitation, or using the Service, you agree to these Terms. If you are accepting on behalf of a school district or other organization (a "District"), you represent that you have authority to bind it, and "you" refers to that District.

1. The Service

Edventory provides device inventory, help desk ticketing, loaner tracking, software license tracking, reporting, and related integrations (such as Google Workspace sync, MDM connectors, single sign-on, and AI-assisted budget forecasting). Features may be added, changed, or retired as the Service evolves; we will give reasonable notice of changes that materially reduce core functionality.

2. Accounts and access

• District administrators control who may access their workspace by sending invitations and assigning roles and permissions. You are responsible for the access decisions made in your workspace.
• Users must keep credentials confidential. We recommend enabling two-factor authentication for administrative accounts.
• You must notify us promptly at support@edventory.com of any suspected unauthorized access to your account or workspace.
• Accounts are for use by district staff and other individuals the District authorizes. The Service is not directed to children, and students are not permitted to hold accounts.

3. District Data

• You grant us a limited license to host, process, transmit, and display District Data solely to provide and secure the Service, consistent with our Privacy Policy.
• Where District Data includes information from student education records, we process it as a "school official" under FERPA, under the District's direct control, and solely for the purposes the District authorizes.
• We do not sell District Data and do not use it for advertising or to train AI models.
• On request, or on termination of your account, we will make District Data available for export and will delete it as described in the Privacy Policy.

4. Acceptable use

You agree not to:

• use the Service in violation of law, including student privacy law applicable to you;
• attempt to access another District's data or circumvent authentication, authorization, or rate limits;
• probe, scan, or test the vulnerability of the Service without our prior written consent;
• upload malicious code or use the Service to send spam or unlawful communications;
• resell or provide the Service to third parties outside your District without our written agreement;
• use public request forms to collect data beyond what is reasonably needed for support requests.

5. Third-party services and integrations

The Service can connect to third-party platforms (e.g., Google Workspace, Microsoft, GitHub, MDM providers) using credentials you supply. You represent that you are authorized to connect those systems and that doing so complies with your agreements with those providers. Third-party services are governed by their own terms, and we are not responsible for their availability or conduct. Disconnecting an integration stops future syncs but does not retroactively remove previously synced data unless you delete it.

6. AI-generated content

Budget forecasts and similar AI-assisted outputs are informational estimates generated from the data you provide. They may contain errors and are not financial, legal, or procurement advice. You are responsible for verifying AI-generated figures before relying on them in budgets, board presentations, or purchasing decisions.

7. Fees

Where the Service (or a tier of it) is offered for a fee, pricing will be presented at purchase or in a separate written agreement, and these Terms apply to paid use as well. We will give at least 30 days' notice before introducing or changing fees that affect you; continued use after the effective date constitutes acceptance. Features provided free of charge may be modified or withdrawn with reasonable notice.

8. Intellectual property

We own the Service, including its software, design, and documentation. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your internal operations during your subscription. Feedback you choose to send us may be used to improve the Service without obligation.

9. Availability and support

We work to keep the Service available and performant but do not guarantee uninterrupted operation. We may perform maintenance, and we will use reasonable efforts to schedule disruptive maintenance outside school hours. Support is provided by email at support@edventory.com.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DATA SYNCED FROM THIRD-PARTY SYSTEMS WILL BE ACCURATE OR COMPLETE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (B) OUR TOTAL LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US $100. THESE LIMITS DO NOT APPLY TO A PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR TO YOUR PAYMENT OBLIGATIONS. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, AND NOTHING IN THESE TERMS REQUIRES A PUBLIC SCHOOL DISTRICT TO INDEMNIFY US WHERE DOING SO IS PROHIBITED BY STATE LAW.

12. Term, suspension, and termination

• You may stop using the Service and request deletion of your District at any time.
• We may suspend or terminate access for material breach of these Terms, for security reasons, or where required by law — with notice and an opportunity to cure where practicable.
• Upon termination, we will make District Data available for export for 30 days, after which it will be deleted as described in the Privacy Policy. Sections that by their nature survive (including Sections 3, 8, 10, 11, and 13) survive termination.

13. General

• Governing law. These Terms are governed by the laws of the State of New Hampshire and applicable United States federal law, without regard to conflict-of-law rules — except that if you are a public school district, the law of your state applies to the extent your state requires.
• Venue. Any dispute arising out of these Terms will be brought in the state or federal courts located in New Hampshire, and each party consents to their jurisdiction — except that if you are a public school district whose state law requires a different venue, that requirement applies.
• Changes to these Terms. We may update these Terms; material changes will be announced to district administrators by email or in-app notice at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service, unless we have signed a separate agreement with your District, in which case that agreement controls where they conflict.
• Assignment. Neither party may assign these Terms without the other's consent, except to a successor in a merger or sale of substantially all assets.
• Severability. If any provision is unenforceable, the rest remain in effect.

14. Contact

Questions about these Terms: support@edventory.com.