Help Center / Devices

Collecting devices back in

When devices come back — end of the year, a grade rollover, or any handed-back batch — turn on Collection mode right on the Devices page and check them in by scanning. No spreadsheets, no opening each record by hand.

Start collecting

On the Devices page, click 📥 Collect. A scan box opens with a running tally — how many you've collected, and how many devices are still assigned.

Scan each device

Scan its QR label or barcode, or type the asset tag or serial, and press Enter. Edventory clears the assignment and tells you who it came back from. The box re-focuses after every scan, so you can work straight through a cart without touching the keyboard.

Flag any damage

Leave the condition on ✓ Good for clean returns, or switch to ⚠ Damaged and add a note (cracked screen, missing keys). With Open repair ticket ticked, a damaged scan also moves the device to In repair and files a ticket automatically.

ℹ️
Scan a device that isn't currently assigned and Edventory simply says so and leaves it untouched — a stray scan never causes a wrong check-in. QR labels work too: scan the sticker and Edventory resolves the link to the right device. See Printing & scanning asset labels.

More in 💻 Devices

Still stuck? Contact support — or head back to the searchable Help Center.