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Attaching a device & logging parts

Tie a ticket to the device it's about, and record the parts you used to fix it.

Attach a device

On the new-ticket form or in the ticket's sidebar, search by asset tag or serial number and pick the device. You can change or remove it later from the sidebar.

Log parts used

In the ticket sidebar's Parts used section, search your inventory (or type a one-off part name), set the quantity and cost, and add it. Parts pulled from inventory draw down the on-hand count automatically; removing a part restores the stock.

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Parts logged here roll up into Reports → Parts used & repair spend, so you can answer "how many Chromebook screens did we go through this year, and what did they cost?"

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