Custom fields
Add fields to a help desk's form so every request captures what your team needs to act — a room number, a building, an asset tag.
| Setting | Options |
|---|---|
| Field label | The question shown on the form, e.g. "Room number". |
| Field type | Text, Text area, Number, Dropdown, Checkbox, Date, or URL. |
| Options | For dropdowns — one choice per line. |
| Required | Whether the submitter must fill it in. |
| Sort order | Where the field appears on the form. |