Guides for K-12 technology teams

Long-form, practical, written by a working technology director. How to run a Chromebook fleet, build a refresh budget a board will fund, get every device back in June, and set up a help desk teachers use. Each one works on a spreadsheet or in software.

Chromebook check-out and end-of-year collection: the scan-first playbook
How to run 1:1 device handout and end-of-year collection so every device is assigned at the moment it leaves your hands and nothing walks away in June, with the checklists, the loaner rules, and the damage workflow.
7 min read →
Chromebook management for schools: the complete guide
How a K-12 district manages a Chromebook fleet from purchase to retirement: enrollment, inventory, assignment, repairs, Auto Update Expiration, and the refresh plan, with the spreadsheet-to-software line drawn honestly.
10 min read →
K-12 device lifecycle and refresh budgeting: a plan you can defend
How to turn device ages, Chromebook AUE dates, repair spend, and license renewals into a five-year technology budget a school board can follow line by line, including the level-loaded option and the past-AUE backlog.
6 min read →
Setting up a K-12 help desk: IT, facilities, and HR in one place
How a small district IT team sets up a help desk that teachers actually use: the queues, the intake channels (form, email, QR label), statuses that mean something, the device link, and the three reports worth running.
7 min read →