Frontline Inventory & Help Desk is the K-12 asset management and help desk product in the Frontline Education suite (formerly Hayes Software), with RFID-assisted physical inventory and a ticket history on every asset. It’s a good product — this is an honest look at how the two differ, so you can pick the right tool for your district.
| Edventory | Frontline Inventory & Help Desk | |
|---|---|---|
| Pricing | Flat published tiers from free to $4,500/yr | Custom quote; unlimited assets included |
| Physical audits | Barcode and QR labels with scan-first check-out, check-in, and collection workflows | RFID-assisted physical inventory in addition to barcodes |
| Suite or standalone | Standalone, with Google Workspace, Jamf, Mosyle, and file connectors | Integrates with the rest of the Frontline suite |
| Beyond devices and tickets | Facilities and events, visitor check-in, staff leave, PD, license renewals, and a five-year budget forecast included | Asset management and help desk |
| Best fit | Small teams wanting a flat price and no suite commitment | Districts standardized on Frontline that want inventory and help desk in the same vendor relationship |
Your district already runs Frontline for HR or absence management and wants asset and help desk under the same contract, or you need RFID audits.
You want a standalone tool with a published flat price, Google Workspace sync, and the help desk, loaners, and budget forecast included, without a suite.
Frontline provides a custom quote; its FAQ notes that unlimited assets are included. Edventory publishes flat tiers: free up to 100 devices and 100 students, then $750, $1,500, or $4,500 a year.
No. Edventory uses barcode and QR labels with scan-first workflows for handout, collection, and audits. If RFID audits are a requirement, Frontline offers them.
Yes. Multi-team help desks for IT, Facilities, and HR with public forms, email-to-ticket, QR self-service repair tickets linked to the device, and a ticket history on every asset.
This comparison is written by Edventory and reflects each vendor’s publicly described offering as of September 2026. Details change — always confirm current features and pricing with the vendor. Frontline Inventory & Help Desk is a trademark of its respective owner, which is not affiliated with Edventory.
Free for up to 100 devices and 100 students — no trial clock, no sales call. Or take twenty minutes on a screen share with your real device list.
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