Incident IQ is a K-12 service-management platform — help desk, asset management, and workflow automation — used by many mid-size and large districts. It’s a good product — this is an honest look at how the two differ, so you can pick the right tool for your district.
| Edventory | Incident IQ | |
|---|---|---|
| Pricing model | Flat annual district rate with published tiers and a real free plan | Quote-based, typically sized per student |
| Getting started | Self-serve — sign up and import your fleet the same day | Sales demo and guided implementation |
| What’s included | Devices, multi-team help desk, events & facilities, visitor check-in, staff leave, licenses, and AI budget forecasting in every plan | Help desk + asset core, with an ecosystem of add-on apps |
| Best fit | Small IT teams (1–3 people) who want one affordable tool | Larger districts with budget for a comprehensive platform |
You’re a larger district that wants deep SIS integrations, formal implementation and training, and an established enterprise vendor — with the budget line to match.
You’re a small team managing thousands of devices, want transparent flat pricing you can put on a purchase order today, and would rather start free this afternoon than schedule a demo.
Edventory is free for up to 100 devices and 100 students, with no trial clock. Above that, plans are flat district rates of $750, $1,500, or $4,500 a year rather than per-student pricing.
Incident IQ is quote-based and typically sized per student. Edventory publishes its prices: flat tiers by device count or enrollment, whichever is higher, with every module included on every plan.
Yes. Edventory includes a multi-team help desk with public request forms, email-to-ticket, and ticket workflows, alongside device inventory, loaner pools, facilities booking, and budget forecasting.
Yes. Export devices and people as CSV and import them through a file connector, or sync devices directly from Google Workspace. Serial-number matching keeps re-imports from creating duplicates.
This comparison is written by Edventory and reflects each vendor’s publicly described offering as of September 2026. Details change — always confirm current features and pricing with the vendor. Incident IQ is a trademark of its respective owner, which is not affiliated with Edventory.
Free for up to 100 devices and 100 students — no trial clock, no sales call. Or take twenty minutes on a screen share with your real device list.
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